Frequently asked questions


How do I order from you?

We specialise in personal attention. Send us an email or give us a call on +61 8 92591698 (Willetton) if you see something you would like to purchase on our website. 

How do I claim my Cameo Club discount? 

Members of the Cameo Club receive 10% discount off full price goods. Join the  Cameo Club when you come to our store. Once you have completed the sign-up process your Cameo Club number will be emailed to you.

What is your returns policy?

Returns are accepted with our authorisation only. We offer refunds or exchanges. Please see our returns policy here.

How long does delivery take?

We use Australia Post Express to send your purchases to you. Please see our delivery policy here.

Do you accept international orders?

We only ship domestically within Australia. 

Can I track my order?

Yes. When we email your order confirmation we will include the Australia Post tracking number. For further information see our delivery delivery policy here.

How do I find my Cameo Loretta Fashions store?

See our Contact page for details of our two store locations.

How much is postage for delivered orders?

For orders under $100 we charge a flat fee of $10.00. Orders above $100.00 are sent free of charge. Please note we only ship to Australian addresses.